Jeff Nott
Nott Construction Company
1508 Mission Street
South Pasadena, CA 91030

Dear, Jeff

After living in our new house for a few months now, I felt compelled to send you a letter of thanks to you and your father.  We love our house and the work that you have done to renovate it.  I can highly recommend you and your company to our friends and neighbors.  Of particular importance to us was the fact that you completed all of the work on schedule and within budget.

One aspect of working with you and your crew that we came to appreciate was that you where very flexible considering our needs.  When changes to the original plans were made, you did not “gouge us”.  Instead you charged us reasonable rates for changes and additions.  Throughout the construction process you honored your commitments in regards to time, costs and materials.

I am aware that not all homeowners are as satisfied with their contractors as we are.  Sometimes renovating a home can be painful, disappointing and costly venture.  I felt like we received everything we paid for and more.  Thank you for making our experience a good one.

Sincerely,
Pete & Beth Hayes - SOUTH PASADENA

Hi Jeff,
  
This is just a short note to tell you how much we love our remodeled bathroom. You transformed our cramped, hardly useable old bathroom into just what we wanted; a spacious-feeling, bright, very attractive space that functions beautifully. Thank you, not only for the end result, but for making the whole experience enjoyable. You and your crews were very easy to work with and took well-earned pride in the work, your advice was excellent, you were responsive to our questions and concerns, and the project came in on time and on budget. It was a pleasure working with you.

Carolyn Flemming - SOUTH PASADENA

Jeff,

I wanted to share with you how pleased my family and I were with the recent work you completed on our house in La Canada.  As a first-time homebuyer, I had no idea what to expect during this process, and was somewhat fearful of the cost to do the work needed.  I was so
appreciative of your responsiveness during the entire process (both by phone and e-mail, and at all hours of the day), which amazingly only took about 30 days.  I especially appreciated your sensitivity and reasonableness as far as cost.  You made this process enjoyable for me
and my family, and made us so excited to move in when the work was completed!  We are truly enjoying our new home, thanks to you and your staff, and network of subcontractors.

As you well know, our house was not an easy project.  We purchased our older home through a short-sale, and "as-is", with no warranties.  We purchased this home, effectively unaware of all the problems that lay within.  Certainly enough, through your efforts, we identified a number of major plumbing, electrical, and sprinkler systems problems, which you were able to quickly repair, and make great recommendations along the way, to improve these systems.  You were a true professional, always providing the pros and cons, and most importantly, the costs of every step in the rehabilitation process.

I also really appreciated your staff and subcontractors.  They were all amazingly courteous, a bunch of nice guys, and very knowledgeable of the repair and service work that had to be completed.  They were always thorough, and completed all jobs well ahead of time.  As someone who represents clients for a living, I can truly appreciate now what it is like to be a client.  Every step of the way, I felt as a client, that you would come through timely on the project, and that I
could rely on your professional judgment in how we could improve our living space.  With limited time available, I had to rely on someone who could make these decisions independently and who I could trust.  There were so many minor details, that could be missed, but your skilled eye would always pick them up and provide us with great recommendations. 

In sum, my family and I are very pleased with your work, and I would be happy to serve as a reference for you, for any prospective clients, in particular, any in the La Canada area.

Dear Jeff:

You did two very large jobs at my house recently. In one, you replaced the main beams supporting my house above the vertical pillars. In the other, you replaced the four balconies that had rotted. In both jobs, your planning and approach were well thought out. The beam replacement was particularly challenging, requiring jacking up the house temporarily to slide out the old beams and insert the new ones. Replacing the balconies required working on high precarious places, removing the rot, and inserting new supports and treads. Both jobs were done meticulously to perfection. Your crew members were good workers who knew what they were doing, and they were well behaved and pleasant to have around the house. I thought I got good value for my money and the results are impressive. I strongly recommend your organization for any major structural job on residential housing.

Dr. Donald Rapp - 1445 Indiana Avenue - SOUTH PASADENA